Refund policy

At LogicStreet, every T-shirt is printed fresh after you place your order. Since we operate on a Print-on-Demand (POD) model, each product is made specifically for you and is not taken from pre-printed inventory.

For this reason, all orders are final, and we do not accept returns, refunds, or free size exchanges due to incorrect size selection or change of mind.

We strongly recommend checking the Size Chart available on every product page before placing your order.

1. Damaged, Defective, or Incorrect Orders

If your order arrives with a manufacturing defect or fulfillment error, we'll make it right at no additional cost.

You are eligible for a free replacement if:

  • Your T-shirt arrives damaged, torn, or defective.
  • The print has a major manufacturing or alignment defect.
  • You receive the wrong design, color, or size compared to your original order.

Claims must be submitted within 7 days of delivery. Requests received after this period may not be eligible for replacement.

2. Unboxing Video Requirement

To help us verify claims quickly and protect both our customers and our business from fraudulent claims, we strongly recommend recording a continuous unboxing video while opening your package.

For the fastest claim approval, the video should:

  • Show the unopened courier package with the shipping label clearly visible.
  • Capture the entire unboxing process in one continuous recording.
  • Clearly show the condition of the product immediately after opening.

Please avoid opening the package with sharp objects that could accidentally damage the T-shirt, as damage caused during opening is not eligible for replacement.

If an unboxing video is unavailable, we may request additional evidence before approving a replacement.

3. Color Variations

Product images displayed on our website are viewed on digital screens using RGB colors, while garments are printed using CMYK printing technology.

As a result, slight differences in color, brightness, or vibrancy may occur between the product shown online and the final printed T-shirt.

These minor variations are normal and do not qualify as manufacturing defects.

4. How to Request a Replacement

If you believe your order qualifies for a replacement, please contact our support team within 7 days of delivery and provide:

  • Your Order Number (Example: #1001)
  • Your unboxing video (if available)
  • Clear photos showing:
    • The issue or defect
    • The size label inside the T-shirt
    • The shipping label on the outer package

After reviewing your request, we'll verify the issue with our production partner. If approved, a brand-new replacement will be printed and shipped to you free of charge.

5. Returns, Refunds & Size Exchanges

Because every product is printed exclusively for each customer:

  • We do not offer refunds for change of mind.
  • We do not accept returns for correctly delivered products.
  • We do not provide free size exchanges for incorrect size selection.

Please refer to the Size Chart carefully before placing your order.

Our Promise

At LogicStreet, we take pride in delivering high-quality products. If a mistake happens on our end, we'll work quickly to resolve it and ensure you receive the product you ordered.

Thank you for supporting an independent Indian brand. ❤️